Start with PAGCOR’s official responsible gaming and exclusion pages when looking for local support. They describe self-exclusion and family-exclusion options and link to further resources. LaroAtlas does not process applications or collect identity documents.
Use the official starting points
- PAGCOR Responsible Gaming: general information and support resources.
- PAGCOR exclusion information: program information and application requirements.
Check that the address is on pagcor.ph before following a form or contact link from those pages. A logo copied onto another website is not sufficient verification.
The Responsible Gaming page links to PAGCOR’s online Self-Exclusion Application Portal. Start from that official page and follow the instructions for the channel you use; do not combine document lists from different pages.
Questions to resolve before an application
Read the current instructions for the type of request you are considering. Confirm who can apply, which supporting documents are needed, where they must be sent and how to check the request’s status. Use the official page’s current contact details rather than an old screenshot.
Applying for a family member?
Applying for yourself and applying for a relative are different routes. PAGCOR lists a separate family-exclusion process for a spouse, parent or child. Start with its official exclusion page and follow the family-application instructions, rather than entering a relative’s details into the self-exclusion portal.
Before collecting documents, check the current form linked from that page. Confirm which requirements apply to your relationship and chosen submission method. If an older checklist differs, ask PAGCOR which version to follow. LaroAtlas does not receive identity documents or process exclusion applications.
Keep any acknowledgement and reference number private. Use the follow-up questions below to check whether the request is complete and how you will learn when an order takes effect.
Submitted a request but have no confirmation?
Keep your submission date and any reference number somewhere private. Then return to PAGCOR’s official exclusion page to find the current contact route. A message being sent does not tell you whether the request has taken effect.
You can keep the follow-up simple:
“I submitted a [self-exclusion / family-exclusion] request on [date]. Could you confirm whether it was received, whether anything is missing, and how I will be told when it takes effect? My reference number is [reference, if provided].”
This is a suggested message, not an official form. Send it through the verified official channel, not a public comment thread. Only provide identity documents when the official process asks for them through its specified channel. LaroAtlas cannot look up your application or confirm when a restriction starts.
Common questions
Is this a treatment or diagnosis service?
No. This is a directory-style reading guide. PAGCOR’s resources can help you find support; a qualified professional can advise about personal health concerns.
Are the instructions permanent?
No. Check the linked official pages each time you need them. This article deliberately avoids copying contact numbers and processing deadlines that may change.
Sources checked
PAGCOR’s responsible gaming and exclusion pages, exclusion information rechecked 14 October 2026; responsible gaming information last checked 23 September 2026. Links are for information and support, not gambling registration.